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Location
Singapore
Salary
Competitive Salary
Job Type
Permanent
Ref
BH-178085-3
Contact
Grace Tham
Contact email
Email Grace
Contact phone
+65 6692 0744
Posted
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About the company:
A leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.


About the Department:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.


Job Responsibilities:


Requirements Analysis & Elicitation
  • Collaborate with BU Specialists to elicit and review business requirements
  • Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
  • Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
  • Monitor and manage risks /issues related to requirements and scope creep
  • Write business functional release notes and contribute to deployment plan


Team Collaboration
  • Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
  • Work with Test Manager to translate business requirements into test scenarios
  • Facilitate / provide "Train the Trainer" on application enhancements
  • Maintain up to date knowledge base related to application features and processes (subject matter expertise)


Testing & Scope Management
  • Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
  • Perform impact assessment and estimation for Project
  • Change Request


Job Requirements:
  • Strong business domain knowledge in banking 
  • Bachelor’s degree in engineering/ business/ finance or equivalent
  • Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
  • Understanding of technology and operational processes across functions / departments in the bank/market.
  • Resourceful team player 
  • Familiar with change management processes and project management fundamentals
  • Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
  • Passionate, diligent and resilient individual with ability to thrive in ambiguity
  • Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
  • Minimum 10 years of relevant banking and/or consulting experience


Reg No. R1442448
BeathChapman Pte Ltd
Licence no. 16S8112