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Job Details

Location
Salary
$90000 - $120000 per annum
Job Type
Permanent
Ref
BH-166974
Contact
Stephen Fitzachary
Contact email
Email Stephen
Posted
about 1 month ago
This is a growing MSP based in Sydney CBD who are looking to add a Service Delivery Manager to their team as they grow to ensure clients are being cared for, SLAs are being met and proccess are improved. 

About this role


As a Service Delivery Manager, you will: 

  • The role is designed for a hands-on IT leader that can manage their current infrastructure as well as provide and implement new solutions for clients
  • Manage the design, configuration, implementation, testing, maintenance and monitoring of all systems 
  • Manage daily operational tasks related to information systems, administration, routine maintenance, upgrades and new deployments
  • Support the deployment of systems for offices, departments and committees within and external to the organisation that align with their business objectives and active projects

Essential Experience

As a Service Delivery Manager, you will have:
  • Prior experiecne in an MSP environment 
  • Prior experience in a technical role at level 2 and some level 3 knowledge 
  • Experience working directly with clinets over the phone and in person 
  • Strong communication experience