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Job Details

Location
Singapore
Salary
Competitive Salary
Job Type
Permanent
Ref
BH-24400
Contact
Stephanie Tan
Contact email
Email Stephanie
Posted
1 day ago
Overview

A large enterprise IT environment is seeking a Senior Business Analyst (Finance Support) to support finance systems, BAU operations, and ongoing change initiatives. This role partners with Finance and IT teams to translate business requirements into effective system solutions, drive process improvements, and support stable day-to-day operations.

This is a hands-on senior BA role with strong exposure to ERP platforms, finance processes, stakeholder engagement, and application support.

Key Responsibilities:
  • Work closely with Finance and IT stakeholders to gather, analyse, and document business requirements
  • Translate business needs into functional and non-functional requirements, user stories, and use cases
  • Identify and drive process improvement, automation, and system optimisation opportunities
  • Facilitate requirement workshops, stakeholder discussions, and working sessions
  • Support BAU operations, including incidents, enhancements, and change requests
  • Act as a bridge between business users, IT delivery teams, and support vendors
  • Review and manage support tickets, ensuring delivery aligned with agreed SLAs
  • Support system testing activities, including test planning and User Acceptance Testing (UAT)

Required Experience:
  • 8–10+ years of experience as an IT Business Analyst / Systems Analyst
  • Strong exposure to finance systems and enterprise applications
  • Experience supporting BAU, application support, and change delivery
  • Familiarity with ERP platforms (e.g. PeopleSoft, SAP, Oracle, or similar)
  • Experience working with Agile, Waterfall, or hybrid delivery models
  • Proven ability to manage multiple stakeholders across business and IT

Key Skills:
  • Business Analysis
  • Finance Systems / Finance Applications
  • ERP (SAP / Oracle / PeopleSoft)
  • Requirements Gathering & Documentation
  • BAU Support / Application Support
  • Change Requests (CR) / Enhancements
  • Process Improvement
  • Stakeholder Management
  • UAT / Testing Support
  • Vendor / AMS Management

Technical & Domain Skills:
  • SQL
  • Finance reconciliation processes
  • Payment platforms or payment gateway exposure
  • Incident, problem, and service request management


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