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Location
Singapore
Salary
SGD72000 - SGD78000 per annum
Job Type
Permanent
Ref
BH-24084
Contact
Zheng Yee Tan
Contact email
Email Zheng
Posted
大约 2 小时 前
We are seeking a proactive professional to lead initiatives that strengthen partnerships, drive customer engagement, and enhance operational effectiveness for a dynamic financial services organisation. This role offers the opportunity to shape programs and experiences that directly impact client satisfaction. You will directly influence customer experiences while gaining exposure to a variety of strategic initiatives - collaborating across teams and playing a key role in driving business growth.

Key Responsibilities include: 

1 - Partnership Management:
- Build and manage relationships with strategic partners to create mutual value.
- Negotiate agreements and ensure favourable terms while maintaining long-term collaborations.
- Oversee partner engagement processes and ensure smooth, compliant operations.

2 - Customer Engagement:
- Develop and deliver tailored customer communications across multiple channels.
- Analyse customer behaviour and preferences to optimise engagement and relevance.
- Ensure timely and effective communications aligned with business objectives.

3 - Operational Excellence:
- Maintain accurate data to support decision-making and reporting.
- Ensure campaigns and initiatives are executed accurately and comply with internal standards.
- Prepare internal communications and documentation, ensuring clarity and alignment with stakeholders.
- Support internal teams with timely responses to queries and operational needs.

4 - Event Planning & Execution:
- Plan and execute client-focused events, both virtual and in-person.
- Coordinate internal and external stakeholders to deliver seamless experiences.
- Monitor performance metrics and measure the effectiveness of engagement initiatives.

Ideal Candidature:

- Bachelor’s degree or equivalent.
- 5+ years of experience in business development, customer engagement, or related functions, preferably within financial services or professional services.
- Strong understanding of client-facing processes and regulatory considerations.
- Excellent written and verbal communication skills.
- Strong planning, organisational, and multi-tasking capabilities.
- Collaborative mindset with the ability to work across teams and manage multiple initiatives.


Reg. No. R22104718
BeathChapman Pte Ltd
Licence no. 16S8112