Job Details

$100000 - $110000 per annum
Job Type
Julie Cooper
Contact email
Email Julie
about 1 month ago
Ethos Beathchapman in partnership with one of our key banking clients is currently seeking a knowledge manager with product collateral experience. The position is a permanent or/and a fixed term engagement, offering an attractive salary of up to $110,000 + Super.
As a valued team member of a highly collaborative team, you’ll get the chance to work with different stakeholders (including Product, Digital, Risk, Legal and Compliance, Marketing and Transformation teams) to scope, prioritise and deliver improvement and simplification initiatives.

Ideally you will have exposure to product management, operations, collateral design, change and communications (internal/external) across banking and/or finance. 

focus includes:
  • Manage product collateral changes to support product initiatives including internal and external communications
  • Maintain collateral across intranet sites, websites, and all other repositories of product information.
  • Identify and implement ongoing simplification and digitisation of product collateral
  • Ensure compliance with all regulatory and policy requirements
  • Identification of process or product improvement
  • Provide support through the Collateral Change process to those initiating collateral changes
  • Deliver collateral training on processes, ownership, and accountability to key stakeholders
  • Work with external business partners including design agencies and mail houses.
  • Work with internal stakeholders including Product, Digital, Risk, Legal and Compliance, Marketing and Transformation teams.
  • Assist with the identification, management and closure of collateral related issues and incidents
Success metrics
  • Understanding of existing collateral.
  • Established point of contact for collateral changes.
  • Execute collateral changes within agreed timeframes.
  • Reduction in collateral related incidents and issues.
  • Digitisation and simplification.

For further information on this role or to confidentially apply, Please contact Julie Cooper on 02 8227 9200 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.