IT Support with BH-170525-1

Job Description:

Independently evaluate, co-ordinate, test and install software/hardware provided by suppliers with appropriate controls and standards e.g. Oracle, MSSQL Database
Lead a team to test & install software maintenance upgrades provided by suppliers.
To provide problem diagnosis and resolution liaising (level 3 support) with technical manager, peers, suppliers and customer/developer groups where appropriate; could be asked to provide full 24-hour on call emergency support.
To maintain the operational procedures as approved by technical team leader.
To lead and support recovery activities following failure including disaster recovery.
To provide expert advice & guidance to other groups on technical and operational issues.
To provide expert advice and expertise to support product evaluations with other groups/customers.
To maintain all appropriate documentation is as accordance to ISO9001 standard.
To enforce that all data security is in place in accordance to Singapore Government Security requirement.

Requirements

Candidate must at least possess a Diploma in Computer Science or IT related studies.
Those majoring in IT Security are an added advantage.
A security related certification, such as CISSP, is highly desirable.
Knowledge of database technology (Oracle and MSSQL). Those willing to pickup the skill can be considered.
Candidate should possess good communication skills and a positive working attitude.
Good communication and stakeholder management skills
At least 5 years' experience in the IT, directory technologies and standards.

IT Support