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Job Details

Location
Salary
Permanent Role with AWS and Performance Bonus
Job Type
Permanent
Ref
BH-166708-4
Contact
Connie Ng
Contact email
Email Connie
Contact phone
65 6692 2203
Posted
about 1 month ago
  • Up to $5000, Permanent Role with AWS and Performance Bonus
  • MNC, Chemical Manufacturing Company
  • West, Walking Distance from MRT stations
  • Normal Working Hours, Mon to Fri 8.30am to 5pm
  • Experiences in Technical IT Support for Office End User
  • Familiar with Cisco switches 
Responsibilities:
  • Perform as IT Technician on the site cover renewal and problem solving of PC's, laptops, servers, Microsoft Office and E-mail and all related activity to support the Local IT systems to a high level of user service and satisfaction. The role carries a high level of impact involving support up to 250 users on the site
  • Resolve problems with PC software and hardware, according to Group IT policies & standards; root cause analysis is important;
  • Support the network and local systems for process automation, payroll, time & attendance, and local databases in support of local processes such as safety incident registration, local audit/ISO needs, holiday registration, complaints processes, etc.
  • Look at improvements for IT systems and processes which requires creative and innovative input to site management
  • Work with Site Support Team Leader on site projects which could vary from local infrastructure or system upgrades (e.g. manufacturing system) to Group IT driven changes to core services like e-mail.
  • Provide annual IT budget for the site of responsibility and to create capexes for IT refresh and local IT projects.
  • There is a requirement to be on call at times, travel away from home and show a high degree of flexibility
Requirements:
  • 3 years’ experience of technical IT Support; candidates with network experience will have advantage
  • Familiar with Cisco switches and Palo Alto firewall configuration. CCNA is an advantage.
  • Familiar with ITIL v3 & certified in ITIL foundations.
  • Business English and fluent local-language speaker.
  • Pleased to work in a multi cultural environment with IT contacts all over Europe.
  • Needs to be a team player and have sufficient interpersonal skills.
Interested candidates please send your updated CV in MS Word format to Connie Ng at connie@connect-ebc.com
 
EA Personnel No. R1875181
EBC Connect Pte Ltd
License No. 17C8975