Job Details

Competitive Salary
Job Type
Joyce Chia
Contact email
Email Joyce
Contact phone
65 6692 9341
about 2 months ago
  • Market leader in the CCaaS space
  • Hybrid of hunting vs farming role
  • Uncapped sales commissions

The Company:
Our client, a global software vendor, is the leading provider in the Enterprise Contact Center Management space to cater to the world's businesses in the enterprise markets.

The Role:

The Account Director (Named Accounts) is the first and primary customer point of contact selling into a defined sales territory. As the door-opening sales expert, they work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the company’s product portfolio from the competition. The Account Director (Named Accounts) is also engaged in expanding the customer base into untapped markets and displacing the competitors from historically aligned companies.

Roles and Responsibilities:

  • Extensive strategic development of initiatives targeted to specific accounts and markets that demonstrate our client’s extensive capabilities as an advanced solution provider and drive increased market share proactively. Maximize sales activities and achieve quotas by prospecting for new accounts.
  • Connect with all levels within the customer, including “C” level relationships, and has a footprint across the customer organization, adopting the conversation to the audience.
  • See opportunities and value for customers by mastering a deep understanding of the customer's qualitative strategies and initiatives that articulate their company's goals. Provide critical insights to the customer that generates best-in-class credibility and contribute to a market leadership position for the company.
  • Operate as a dynamic "hunter" and demand generator, growing the addressable market by identifying the key accounts in the territory. Establish high revenue, multi-year business plans with the target accounts. Develop road maps for large-scale implementations of our systems and services in the accounts.
  • Is familiar with mapping existing Partners and Strategic Alliances capabilities to key target areas and identifying gaps. Create a network of relationships to facilitate sales and promote alliances and partnerships.
  • Drive and lead the account's sales, presales, engineering, and support efforts to achieve business goals.

Requirements and Competencies:

  • At least 10 years’ experience in sales in a technology company selling complex software solutions to regional customers, preferably with Customer Experience and industry experience. Demonstrated experience in doing several large deal transactions of US$500K+ each. Able to manage multiple complex sales opportunities simultaneously.
  • Experienced in selling SaaS-based solutions, managing complex sales practices, and solution-based selling to CXO, senior management, and director-level individuals.
  • Exceptional communication and presentation skills that build confidence and credibility. Possess Inherent self-sufficiency, flexibility, and confidence. Highly articulate and able to confidently explain complex models in a clear, simplified manner.
  • Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and strategic influence. 


An excellent salary and bonus structure are offered alongside the opportunity to work for a truly global, market-leading organization.

Reg No. R1109395
BeathChapman Pte Ltd
Licence no. 16S8112