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Job Details

Location
Singapore
Salary
Competitive Salary
Job Type
Permanent
Ref
BH-22401-2
Contact
Marian Malabanan
Posted
9 months ago
About the company:
A leading insurance business in Singapore, prioritizing employee well-being, offering a supportive culture that encourages work-life balance, professional development, and career advancement.
 
Job Purpose:
You will oversee end-to-end policy services activities (e.g. billing processing, etc.) and give advice and lead the Business Processing team to achieve the overall Department's target. 

Your responsibilities:
  • Manage escalations and communication with policyholders, intermediaries, and third-party inquiries while independently handling tasks without precedent.
  • Lead process improvement initiatives by implementing new processes and collaborating with other sections to boost efficiency.
  • Actively participate in departmental projects and initiatives, providing in-depth business logic and practices as a business representative.
  • Review, update, and implement new SOPs, ensuring compliance and alignment with industry trends, while managing business and regulatory risks.
  • Lead, coach, and allocate resources for multiple Business Processing teams, promoting a culture aligned with the organization’s Core Values and championing best risk management practices.

Our Requirements:
  • Degree holder with at least 5 years of experience in Group Insurance Business Processing and leadership roles.
  • Demonstrates integrity, accountability, and a strong team-oriented attitude.
  • Aligns with organizational core values and proactively drives improvements and adapts to change.


Interested parties please get in touch with Marian Malabanan via marian.malabanan@ethosbc.com


Reg No. R1442728
BeathChapman Pte Ltd
Licence no. 16S8112