About the company: A leading insurance business in Singapore, prioritizing employee well-being, offering a supportive culture that encourages work-life balance, professional development, and career advancement.
Job Purpose: You will oversee end-to-end policy services activities (e.g. billing processing, etc.) and give advice and lead the Business Processing team to achieve the overall Department's target.
Your responsibilities:
Manage escalations and communication with policyholders, intermediaries, and third-party inquiries while independently handling tasks without precedent.
Lead process improvement initiatives by implementing new processes and collaborating with other sections to boost efficiency.
Actively participate in departmental projects and initiatives, providing in-depth business logic and practices as a business representative.
Review, update, and implement new SOPs, ensuring compliance and alignment with industry trends, while managing business and regulatory risks.
Lead, coach, and allocate resources for multiple Business Processing teams, promoting a culture aligned with the organization’s Core Values and championing best risk management practices.
Our Requirements:
Degree holder with at least 5 years of experience in Group Insurance Business Processing and leadership roles.
Demonstrates integrity, accountability, and a strong team-oriented attitude.
Aligns with organizational core values and proactively drives improvements and adapts to change.
Interested parties please get in touch with Marian Malabanan via marian.malabanan@ethosbc.com
About EBC: Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies...