Requirements
- Minimum of 3 years’ experience as a Business Analyst supporting CRM systems
- Proven expertise in Microsoft Dynamics 365 configurations, including workflows, forms, and dashboards
- Strong background in incident, service request, and change management within SLA-driven environments
- Solid knowledge of data governance, integrity, and compliance with data protection regulations (e.g., PDPA)
- Demonstrated ability to perform root cause analysis and resolve system issues with IT teams and vendors
- Proficiency in requirements management tools such as JIRA and Confluence
As this position needs to be filled as soon as possible, we can only proceed with candidates who are eligible to start working in Singapore without sponsorship.
SC
Reg No. R1104906
BeathChapman Pte Ltd
Licence no. 16S8112
Interested parties, please get in touch with Stuart Clark via stuart.clark@ethosbc.com
