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Responsibilities Act as a Customer Security Advisor, conducting threat-hunting activities and performing security assessments on customer networks. Effectively communicate findings, recommendations for remediation, and mitigation strategies to customers Serve as an escalation point for the SOC a...
Responsibilities: Own and manage customer issues and see problems throughout resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues, keeping positive, and “can-do” attitude Work directly with R&D and Product Management on customer issues upon full resoluti...
Channel Account Manager Japan Responsibilities: ● Win, maintain, and expand relationships with assigned Strategic National and key regional resellers ● Lead ongoing joint business planning and implementation, as well as quarterly business reviews with clear strategies and metrics ● Conduct on-si...
Requirement: -Minimum 10 years of experience, Support project experience with LS domain knowledge. -ITIL knowledge is a must, should have worked in support engagements. Job responsibility: -Lead the L2/L3 team for a specific tower to ensure that all the applications under that tower are support...
Summary of Role Service Line Sales Specialists (SLS) provide deep expertise in a Service Line Practice Area to support the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line’s footprint and assisting the Client Partn...