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Location
Singapore
Salary
PHP 55,000.00
Job Type
Permanent
Contact
Arshiya Thabassum
Contact email
Email Arshiya
Posted
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​Ethos BeathChapman (EBC) is a global group of executive talent and recruitment experts in Australia, Asia and EMEA, with a broader network beyond.

We provide solutions across key recruitment markets including Financial Services, Fintech & Technology, Finance & Corporate Functions, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.

At the heart of EBC is how we deliver upon that vision via our progressive behaviours and forward-thinking way of performing. We look to break tradition and truly embrace modern technology, data and analytics as well as best in class enablement support to deliver market leading executive recruitment solutions, tailored for our clients and candidates.

We are living in a changing world – and here at EBC we strive to approach it in a changing way.

Job Description:

EBC Asia is looking to make a new appointment – Technology Analyst.

We are a progressive and technology centric business that looks to stay ahead of the curve with its use of systems, data and software in general.

This role is a key part of that technology ecosystem.

The new incumbent will become EBCs ‘Systems Champion’ with our internal CRM system (Bullhorn) and Data Insights tool (Cube19). It requires building advanced expertise with each system – the ability to service the business with various day-to-day ticket queries (50%), training on the systems (25%) as well as ad hoc projects, software updates and tweaks (25%).

 

Key Objectives:

1.      Systems Champion. Across Bullhorn and Cube19, progressing to also include other internal systems. Able to answer all ticketed questions and queries in timely and accurate manner.

2.     Improve Systems and Software. Own the responsibility to streamline processes and drive systems improvements and efficiencies.

3.     Recognised Trainer! Build ability to connect with various colleagues to help train and build company-wide expertise across your championed systems.

 

Day-to-day Responsibilities:

 Systems Champion

  • Provide Level 1 & 2 support to our users and ideate better ways to resolve systems-related issues in a timely manner.

  • Ensure systems are accurate, efficient, and aligned to our business needs.

 Improve Systems and Software

  • Review SOPs, identify gaps and propose solutions using systems and technologies for all activities in the company.

  • Eager to learn new technologies and explore options to streamline our processes.

 Recognised Trainer

  • Communicate best practices, advocate correct user behaviour, and train users in an easy to comprehend manner.

  • Conduct fixed training each month to teach and improve both new joiners and existing staff.

 

 Personal Experience and Qualifications:

  • Critical: IT and Systems/Software support background. Things such as staff and employee IT support, answering queries in timely and accurate fashion, systems improvements

  • Critical: Personality is an important part when dealing with various colleagues day to day. Good communication skills is a must to be able to influence and train well across the region.

  • Ability to manage multiple projects, deadlines and effectively hit performance metrics.

  • Great attention to detail. Sense of ownership and pride in your performance.

  • Strong interest in tech, data, new software will be an advantage.

  • High level of integrity to maintain strict confidentiality protocols.

  • Excellent knowledge of MS Office tools.

Interested Applicants, please indicate your notice period, last drawn and expected salary in your application.

Our Culture:

A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focused and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.

Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.

This is what your career at EBC could look like: www.ethosbc.com/careers

About the Company:

Established 2005 in Sydney, Ethos BeathChapman’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client’s specific needs.

In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has six offices worldwide in AUS, Singapore, Hong Kong, Japan, Netherlands and the UK. We own Quay Appointments in ANZ and CONNECT, EBC’s AI-powered sourcing specialists.

If you are open to a new challenge and meet the criteria set out above, please contact us on arshiya@ethosbc.com

www.ethosbc.com | www.linkedin.com/company/ethos-corporation | #BeExceptional