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Location
Singapore
Salary
Competitive Salary
Job Type
Permanent
Ref
BH-175375
Contact
Grace Tham
Contact email
Email Grace
Contact phone
+65 6692 0744
Posted
As the Applications Services Lead, you will plan, manage and deliver Service Management initiatives. You will provide day-to-day operation support like system maintenance, production incidents and other activities such project go-live or disaster recovery exercises.


Role & Responsibilities:

  • Work with multiple stakeholders to identify potential weaknesses, threats and vulnerabilities to the middleware system.
  • Provide day-to-day operation support like system maintenance, production incidents and other activities such project go-live or disaster recovery exercise.
  • Manage issues with data quality (including missing/duplicate/rejected messages) and liaise with source system vendors to rectify.
  • Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
  • Develop and maintain system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
  • Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
  • Collaborate and coordinate with other teams for regular review such as user access reviews or business continuity (BCP) exercises.


Requirements:
  • Possess a Bachelor Degree in Computer Science, Information Technology or related degree; 
  • At least 8 years’ experience in Service Delivery related to application operations and process management
  • Self-motivated, driven, a good team player and strong ability to multi-task
  • Excellent verbal, written communication and interpersonal skills
  • Relevant Project Management or ITIL Service Management certifications will be an advantage. 
  • Working knowledge of Liferay, WebLogic, JBOSS and Layer 7 API Gateway is preferred. 
  • Must be able to work independently, as well as in a team environment and be a good team player
  • Healthcare domain knowledge would be a great advantage
  • Experience in managing heterogeneous computing environments or supporting complicated or complex Health IT solutions are highly preferred.
 

Please note that only Singaporeans would be considered for this role. 


Reg No. R1442448
BeathChapman Pte Ltd
Licence no. 16S8112