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Job Details

Location
Singapore
Salary
SGD4000 - SGD5500 per month, Benefits: Permanent Role with AWS and Variable Bonus
Job Type
Permanent
Ref
BH-164796-4
Contact
Connie Ng
Contact email
Email Connie
Contact phone
65 6692 2203
Posted
about 2 months ago
  • Senior Executive Level 2 (Up to $5500)
  • Permanent Role with AWS and Variable Bonus
  • MNC, Manufacturing Company located at West
  • Normal Working Hours Mon to Fri 9am to 6pm (Open to shift from 6am to 2pm in work from home basis once a month)
  • Strong Experiences in Remote Support to Overseas Clients
Responsibilities:
  • Supports modifying and maintaining Microsoft ACL tables (file/folder permissions), Active Directory Architecture, Microsoft clustering, and performance monitoring techniques on server software and hardware.
  • Supports VMWare ESX 3.x, 4.x, 5.x, 6.x systems and must have experience managing these environments in a production environment.
  • Provides troubleshooting assistance remotely via telephone and email on products. Work with other engineers, manage multiple issues with changing priorities and deal with high pressure situations successfully.
  • Capable of investigating and verifying reported product problems in software, firmware, hardware and documentation. Document the problem, work with appropriate group to resolve the problem, and follow up with the Rockwell Automation representative or customer when the problem is solved.
  • Provides documentation of all actions taken in the appropriate systems, set expectations with customers and follow-up on an action item or activity needed to resolve a problem being experienced by a customer.

Requirements:
  • Engineering degree in Electrical / Electronic / Industrial / Electromechanical / Robotics / Computer System / Software Engineering
  • Minimum 2 years of customer support experiences in server
  • Experience with multiple types of server and storage hardware.
    • Discrete servers
    • Blade servers
    • Storage Area Networks
  • Experience with Active Directory tools and utilities.
  • VMWare management console.
  • Understanding of EMC SAN Storage hardware
  • Familiarity with network and san switching technologies
  • Good English reading, writing and verbal communication skills
  • Able to work in a round-the-clock, global operation  7 days x 24 hours
  • Strict adherence to company standards and procedures.
  • Excellent trouble shooting skills
  • Only Singaporean may apply
Interested candidates please send your updated CV in MS Word format to Connie Ng at connie@connect-ebc.com
 
EA Personnel No. R1875181
EBC Connect Pte Ltd
License No. 17C8975