Job Details

Competitive Salary
Job Type
Audrey Seah
Contact email
Email Audrey
Contact phone
+65 6692 0790
about 1 month ago
For a leading technology and telecommunication client, we are seeking a senior executive to manage the operations of a broad technology remit. The role will be a senior member of the organization’s technology team and oversee a comprehensive portfolio related to operations. The company is a household brand in Singapore and is heavily involved in the majority of Singaporean’s day-to-day lives.
This position provides the strategic leadership, oversight, financial administration, regulatory compliance and coordination of all aspects of operational planning, infrastructure management, operation & maintenance, event & incident management, change management and continuous service improvements. This is a leadership position and is responsible for a team of circa 50 FTEs.
Key Responsibilities:
  • Implement and lead operations, develop and inspire the respective teams
  • Provide thought leadership, support engineering, and ensure delivery of excellent customer experience
  • Lead the team to scale up automation and strengthen infrastructure resiliency
  • Lead Incident Management and Service Recovery
  • Lead the team to develop and drive Operational Excellence initiatives to increase automation, increase efficiencies with aim to optimize resources, and year-on-year increased productivity. 
  • Be accountable for operational reports
  • Lead the team to deliver cost transformation in managing the OPEX and CAPEX budgets
  • A Degree in Computer Engineering / Computer Science / Applied Science / Information Technology from a recognized institution.
  • 10-15 years of relevant working experience
  • Strong financial and commercial acumen to continuously focus on ways to improve productivity
  • Experience leading large operations teams (30-50 Heads) in technology, infrastructure capacity
  • Technology experience in banking, semiconductor, telecom industries will be considered
  • Operational experience in Network/Systems Operations, IT Infrastructure, Network Security, Software patch management, Change Management, Problem Management, and Incident Management.
EA Personnel No. R1105252
BeathChapman Pte Ltd
Licence No. 16S8112