Job Details

Job Type
Sherry Lim
Contact email
Email Sherry
Contact phone
65 6692 9345
3 months ago
Senior Manager/AVP, Controls and Governance
Join an international bank in their regional controls and governance team, and focus on offering subject matter expertise in the areas of digital sales and marketing process management and controls. This would cut across 17 countries for their cards, loans and retail banking businesses.
You will bring significant influence in the decision making process through advisory and facilitating services to the countries. We are looking for strong communicators who thrive well in dynamic and matrix working environments. This role is based in Singapore.

 Key Responsibilities:
  • Manage assigned projects focusing on governance. Drive digital engagement, customer satisfaction, and revenue by delivering the right offers and communications to new and existing customers  through personalized content and smarter targeting using customer interactions
  • Establish the Digital Sales and Marketing (DSM) Third Parties Governance & Management Structure and address gaps of regionally engaged third parties
  • Manage the regional DSM Manager’s Control Assessment (MCA) program in accordance with the Operational Risk Management Policy and MCA Standards; and ensure adoption by country DSM teams
  • Drive MCA testing automation where appropriate
  • Extend support to regional and country audit initiatives to provide proper perspective on risks and issues
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the firm, clients and assets

Key Experience and Skills: 
  • Total 5-8 years of experience working in Banking, Financial services, with depth of knowledge around digital acquisition, advertising and marketing controls
  • Experience in audit management is critical 
  • Experience in managing large and complex projects across multiple countries and time zones
  • Exemplary leadership skills to be able to lead, influence and partner with teams across the organization to drive strategy and governance framework
  • Bachelors/University degree or equivalent experience
  • Strong Analytical Skills 
  • Excellent communication and presentation skills
  • Adaptability to work in dynamic and matrix environments 

Reg No. R1442728 
BeathChapman Pte Ltd
Licence no. 16S8112