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Job Details

Location
Singapore
Salary
Permanent Role with AWS and Variable Bonus
Job Type
Permanent
Ref
BH-162719-1
Contact
Weiyan Woo
Contact email
Email Weiyan
Contact phone
65 6692 9346
Posted
about 2 months ago
  • Permanent Role with AWS and Variable Bonus
  • Location: North & East (2 Vacancies Available!!!)
  • Mon to Fri 8.30am to 5.30pm, Alternate Saturday 8.30am to 1pm
  • Diploma or Degree Holder in IT related field
Responsibilities:
  • Provide on-site support to office in Singapore
  • Serve as point of contact for all inbound service requests from users.
  • On-site support for desktop applications, emails, printers and other hardware and networking related issues.
  • Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
  • Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
  • Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
  • Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
  • Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
  • Provided simple application trainings to end-user as required.
  • Implement and audit necessary controls and procedures to protect information according to IT policies.
  • Provide operation support to system and network administrator and vendors.
  • Produce simple reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
Requirements:
  • Entry level for Diploma in Computer Science/Information Technology or equivalent.
  • Fluent in Chinese to liaise with Chinese-speaking customers 
  • Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
  • Willing to travel between offices and to support business operations.
  • Only Singaporean may apply

Interested candidates can forward their CVs in MS Word format to weiyan@connect-ebc.com

Reg No. R1983718
EBC Connect Pte Ltd
Licence no. 17C8975