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Job Details

Location
Japan
Salary
Competitive
Job Type
Permanent
Ref
BH-161811
Contact
Shimpieta Matsumoto
Posted
9 months ago

The Presales team at the company’s evangelizes its Platform`s unique value proposition during the Prospects Discovery Process. It orchestrates great solution demonstrations catering to customers’ current pain points and suggests best practices. The team facilitates meaningful conversations inside customer organizations which help prospect up the sales funnel. The team delivers solutions that enable customers to run their business without any friction using its Platform. The team`s biggest value add is to optimize deployments (ensure continuous improvement) to convert customers to high lifetime value references
 
Responsibilities

  • Own all client-facing technical pre-sales and immediate post-sale deployment activities
  • Educate customers about the industry, technical and product knowledge through presentations
  • Partner with sales account executives in technical account planning and customer visits to drive sales
  • Accelerating Customer Adoption through use of implementation templates, defining & executing a tight delivery process
  • Understand & shape customer requirements that maximize customer value using product configuration on its Platform.
  • Build consensus with the service delivery team on the customer deliverables.
  • Accelerating Customer Adoption through use of implementation templates, defining & executing a tight delivery process
  • Balance “customer satisfaction” &” user delight” metrics with “time go-live and deliver” and showcase quality customer testimonials

 
Requirements

 

  • Have the industry experience of 7-12 Yrs of Pre Sales and Implementation consulting.
  • Have an educational background of Engineering and related disciplines (BCA)
  • Have fluency in local languages especially English and Bahasa
  • Have internal (Engineering) and external stakeholder management (executive stakeholders)
  • Have Functional product know-how of Enterprise-grade Workflow, CRM and AI systems
  • Have deep expertise and Solution engineering capabilities like delivering great product demonstration, responding to RFI/RFP’s, project scoping & creating SOWs

 
 
BeathChapman Pte Ltd
Licence no. 16S8112