Job Details

Job Type
Sherry Lim
Contact email
Email Sherry
Contact phone
65 6692 9345
10 months ago
Work for a well-established life insurance business based here in Singapore, and be part of collaborative and fun team! As Manager/Assistant Manager, you will be responsible for strategic and operational responsibilities in processing, assessing claims transactions and decisions within the required benchmarks and authority limits towards the company’s clients, services providers and intermediaries. You will be managing majority of incoming and existing claims from individual and group claims.You will be expected to work collaboratively and effectively with internal stakeholders to achieve end outcomes. We are seeking for well-experienced medical/health claims professionals , ideally with exposure to managing claims arising from moratorium underwriting. Please apply directly or write in to discuss your profile for any further enquiries.

Key Responsibilities

  • Ensure claims settlement are handled promptly, accurately and fairly.
  • Support and provide training to intermediaries or customers on claims processes or policy coverage.
  • Timeliness in reports preparation and completion of assigned tasks.
  • Effectively managing complaints from customers and intermediaries, collaborate closely with distribution and customer service teams.
  • Maintain discipline in BAU work.
  • Ensure all claims documentation and procedures adhere to company and claims management requirements.
  • Ensure key risks have been understood, identified and managed and/that, where concerns or doubts exist, are raised with line management.
  • Responsible for compliance with applicable laws and regulations (including personal regulatory accountability in relation to fitness and propriety), and relevant business standards.
  • Diploma/Degree Holder. Nursing, Microbiology, Pharmacy related qualifications are highly desirable
  • You should have consolidated solid claims experience in health insurance. Experience in shield claims handling is desirable.
  • Previous experience in international health insurers will also be well-considered.
  • Results-oriented 
  • Strong team player; be collaborative, willing to share knowledge and learn from others
  • Exhibit good verbal and written English communication skills