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Job Details

Location
Singapore
Salary
Competitive
Job Type
Permanent
Ref
BH-156687-2
Contact
Mimi Tay
Contact email
Email Mimi
Contact phone
65 6692 0704
Posted
3 months ago
  • Up to S$5000, no commission
  • Individual and team incentives
  • 5 days near Paya Lebar MRT

Job Duties / Responsibilities

  • To build appropriate and professional rapport with clients, demonstrating the benefits it’s services can provide.  This will be achieved through face to face initial appointments and ongoing engagement activity through a variety of mediums.
  • To conduct a diagnostics assessment with all referred clients to assess job readiness and the appropriate level of support required on the customer journey.
  • To provide intensive support to all clients with job search on a one-to-one basis and in group settings dependent on the customer journey identified by the diagnostic assessment.
  • To conduct job search and job matching in partnership with the client using a variety of sources and techniques.
  • To prepare resumes and cover letters to a high standard in line with identified best practice.
  • To coach and prepare the client for job interviews.
  • To provide initial in-work support for the first 6 months of employment.
  • To ensure that relationships are maintained with key internal partners including the administrative and employer servicing teams.
  • To facilitate job focused group work for clients.
  • To ensure that all documentation relating to the client is completed and maintained in an accurate, timely and respectful manner.
  • To conduct employment market analysis and support Employer Services colleagues with business development activity.

Qualification, Required Experience, Competencies and Skills

  • Educated to degree level or equivalent
  • A coaching or employment services related qualification
  • Experience of working in a career advisory, counselling or recruitment capacity, preferred with experience of working in a customer/ client facing role
  • Excellent presentation and written skills
  • Ability to build rapport and adapt to client needs
  • Ability to think creatively
  • Demonstrates excellent communication and listening skills, and understands its importance in both client relationships and teamwork
  • Willingness to learn formally and informally
  • Works well in a team
  • Demonstrates excellent organisation & planning skills showing an ability to work well under pressure/in difficult situations and build empathy with clients

Reg No. R1547059
EBC Connect Pte Ltd
Licence no. 17C8975