Job Details

Job Type
Jessica Ser
Contact email
Email Jessica
Contact phone
656692 9340
about 1 year ago
  • CRM Digital transformation
  • High involvement with cloud
  • For highly ambitious professionals who is familiar in environment
A global FMCG organization is seeking a CRM IT Program Director to spearhead its global digital marketing program. Reporting to the Regional CIO and global HQ, this role is empowered to run & influence the technology roadmap of this digital journey. In return, you can expect to work in a motivating environment, converted into perm to take on the system ownership role and you will be offered an attractive remuneration package.

Main Responsibilities:

  • Establishing and maintain a robust yet efficient Programme governance structure, in line with the global standards
  • Mobilise a high performing team and provide leadership, direction and structure
  • Define, agree and communicate scope - then drive high quality delivery of it in a timely and cost-efficient manner
  • Ensure business benefits are clearly defined and tracked to realization
  • Drive RFP process, vendor selection, contract management and overall implementation
  • Identify, maintain and mitigate project risks
  • Establish strong relationships & communication channels across each of the stakeholder areas
  • Identify and manage key dependencies with other strategic initiatives, programmes etc
  • Drive the TOM definition and Business Process re-engineering across impacted areas in order to realise the benefits from the increased functionality
Skills / Experience:

  • Bachelor degree in Business, Computer Science or related discipline.
  • Min 4 years of program management experience with Salesforce CRM systems
  • Good understanding of the consumer business
  • Agile Project Management methodology
  • PMP certifications will be an added advantage
  • Direct Budgetary Responsibility and Cost of Engaged Resources
  • Good understand of the consumer business
  • Able to multi-task, work under changing environment
  • Confident in presenting to senior management
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