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Job Details

Location
Sydney CBD
Salary
$150000 - $170000 per annum
Job Type
Permanent
Ref
BH-164022
Contact
Rebecca Teague
Contact email
Email Rebecca
Posted
about 1 month ago
The Senior Digital Product Owner will take a leading role across all digital retail products for a major bank.

This role will liaise with senior stakeholders across to ensure the allocated products meet customer needs and business requirements. 

This entails taking responsibility for the full life-cycle of product development from strategy, customer research and design through to product development, launch, iteration and support.

As digital becomes an increasingly important channel for all customers, this role will make a key contribution to the companies market-leading digital services, delivering essential banking services to 10 + million personal and small business customers.
You will have 2-5 direct reports and support 2 scrum teams.
 
The successful candidate will:
  • strong leadership and influencing skills
  • advanced problem solving and communication skills
  • strong stakeholder management
  • strong customer focus
  • commercial acumen and sound judgement
  • dispute resolution skills
  • people management experience
  • data analysis and reporting
  • strategy development and execution
  • ability to meet strict deadlines with a clear understanding compliance and legislative obligations
  • experiencing using complaints tools and systems
  • knowledge of the financial services industry and understanding of the digital environment
  • worked in an Agile project management environment
  • 8 + years experience in a customer support role
 
You will be given opportunity to develop your career goals, grow within the business and have flexible working options.
Please note I also have a Digital Product Owner role, so if you would like to discuss either opportunities, apply now!

For further information on this role or to confidentially apply, please contact Becky Teague on 02 8227 9200 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.