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Job Details

Location
Burwood
Salary
$800 - $950 per day
Job Type
Contract
Ref
BH-160642
Contact
Ulrike Levy
Contact email
Email Ulrike
Posted
9 days ago
This role sits within the Corporate /Shared Services Division and is responsible for delivering projects through the full project life cycle. Projects are part of a Shared Services business transformation to improve Shared/Corporate Services technology, processes and quality.

Responsibilities include business case development and project initiation, reporting and governance to effectively manage the pipeline, working with multiple stakeholders in a large multi-vendor and federated environment.

Exp with Service Now is beneficial but not mandatory
 
Experience and Skills required:
  • Demonstrated solid experience managing projects and shared services improvement initiatives from end to end - business case development, scope definition, planning, implementation
  • Experience delivering transformation projects in Contact Centre and Shared Services technology, Service Desk (ServiceNow ideal) and processes
  • Strong project discipline including governance and reporting
  • Proven experience in preparing scope and business cases for more ambiguous or complex projects including cost and resource impacts in large scale, federated and multi-vendor environments in government
  • Excellent stakeholder management and communication with the ability to engage and influence stakeholders across the organisation
  • Relevant Tertiary qualifications and/or professional qualifications
For further information on this role or to confidentially apply, please contact ULRIKE LEVY on 02 8227 9200 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.