Service Designer

Job Details

New South Wales
$150000 per annum
Job Type
Rebecca Teague
Contact email
Email Rebecca
8 months ago
Looking for a Service Designer to join the Customer Journey Labs team for a leading financial services organisation.

This role is for an initial 12 month fix-term contract based in Sydney CBD.

We have a flexible salary for this role and the company also offer flexible working and competitive company benefits.

This role is responsible for leading day-to-day Experience Design (XD) activities and deliverables within a given program of work/project environment.

You will be working in cross-functional teams with experts in Lean, Data and Agile. No one project is like the other and there is a lot of collaboration with other business units.

  • 7+ years of human centred design experience with a focus on digital and end-to-end experience design
  • 2-3+ years in a senior design role in-house
  • Experience in financial services, or similar industry, in a hands-on design role
  • Clear understanding of how to turn design research into tangible, actionable design outcomes
  • Proven experience influencing stakeholders
  • Experience creating and evolving process and systems to support customer centred design practices
  • Experience working in design projects with multi-disciplinary co-located Agile teams
  • Experience in people leadership and team management
  • This organisation has a huge studio space and a recently refurbished office.
For further information on this role or to confidentially apply, please contact Rebecca Teague on 02 8227 9200 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.