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Job Details

Location
Sydney C B D
Salary
$700 - $800 per day
Job Type
Permanent
Ref
BH-158061
Contact
Julie Cooper
Contact email
Email Julie
Posted
about 2 months ago
Our client is a financial services organisation with a focus to transform the way they deliver excellence and innovation.    We currently have a need for a Product Owner to commence an inital 6 month engagement starting in November 2019.

This role will be expected to understand customer needs, design customer solutions and deliver initiatives to drive greater customer advocacy, grow digital sales and service activities and provide world class digital customer journeys.

This role is accountable for working with key stakeholders to define and scope business digital initiatives. This role will play a key leadership role in a number of scrum/virtual team(s) delivering digital transformation initiatives.

This role is accountable for:

  • Responsible for prioritising a backlog of epics, features and user stories received by business stakeholders, sprint planning with the team and ensuring the team understand the goals of the sprint.
  • Working with stakeholders and the delivery team to define vision and scope of initiatives to ensure they address the identified problem. This role will seek to deepen knowledge of customer and user needs, motivations and behaviour to influence designs that contribute to a rewarding customer experience and deliver projected benefits.
  • Working closely with other Digital Product Owners to ensure the shared Experience (digital) vision is maintained, channel performance and satisfaction is continually monitored and that customer experience is kept at the forefront of all decisions.
  • Be the conduit between business stakeholders and the scrum team in defining processes and requirements and ensuring the design is aligned with business case.
  • Apply guiding principles within the agile delivery framework to shape and drive positive customer outcomes
  • Participate in agile ceremonies and effectively communicate updates to business stakeholders
  • Promoting a culture of continuous improvement with value delivered. Research and monitor competitor activities and market trends to ensure understanding of the evolving customer needs
 
Requirements Analysis and Lifecycle Management: 
  • Ensure the project meets the needs of the customer and business and is aligned to the overall strategy by:
  • leading the definition, elicitation, prioritisation and validation of requirements and design of business processes to meet the needs of the organisation
  • Defining and driving ‘As Is’ and ‘To Be’ processes 
  • Managing the development of detailed  Business Requirements, Business Process Specifications and/or System Functional / Non Functional Specifications that will drive the desired change to business process, system enhancement / development activities
  • Reviewing and revising documentation in light of any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk.
  • Supporting testing, training and implementation activities  to ensure the successful delivery of the overall business and technology solutions.
  • Constructing the business case and benefits realisation plan, specifically analysing the proposed solution to deliver the desired business outcome and associated project costs.
  • Experience in delivery using Agile practices and frameworks such as SAFe and Agile Release Train delivery is also desirable.

For further information on this role or to confidentially apply, please call Julie Cooper on 02 8227 9200 providing this Job ID: 158061 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.